The player must take into account different issues when choosing a sports betting house, beyond the sports options that can be played. Among the main ones, the license of the platform, the accepted payment methods (if they are traditional in the country), the delay time for fund withdrawal, the accessibility of the site and its facilities (if it has an application for Android and iOS), the available bonuses and customer service.
Licenses and regulation
Something fundamental that the user must take into consideration to know how reliable a betting house is is its license: this is the guarantee of security for players on the site. It is important to know which country it comes from, what its history is and its presence at an international level. Currently, the licenses of Malta, Curacao, the United Kingdom and Spain are the most prestigious.
User experience
Another very important aspect to analyze sports betting houses is the user experience: how is the registration on the platform (the ease and security of people’s personal data), what are the different tools, accessibility (if they have an application for iOS and Android), the payment methods they accept (if they are the most common in the country), the customer service system (the different contact channels to solve the bettor’s problems) and other options (such as cash out, among others).
Bonuses and promotions
The vast majority of sports betting house platforms offer bonuses and promotions. The value of the bonus, the required deposit, the rollover, the deadlines to complete the betting requirements and the games allowed always vary according to the site where the user is located. It is very important that the player carefully reads the terms and conditions before requesting or accepting any bonus.
Security and protection
Security is another very important aspect for players in any betting house. In this area, the requirements for identity verification for registration, the clarity of the terms and conditions for registration, the confidentiality of the person’s personal data and protection against fraud are essential. To this, we can add the responsible gaming policy. All these aspects are vital for the reputation of the bookmakers.
Customer service
Customer service is another important aspect for all users in the different online bookmakers. Nowadays, the most prominent platforms usually offer different options: a chat with a live agent (which can be in English or in the language of the country), a contact email, telephone services and even forms to resolve people’s problems.
Reputation and reviews
Reviews of sports betting houses can be a guide for users. Thanks to the experience of other bettors, the player can learn about different issues that incline them towards a particular platform. In the reviews, players usually relate their experiences, whether regarding the accessibility of the platform, game situations or customer service.
Payment Methods
The payment methods available are a crucial aspect in any sports betting house. It is important to know if they have the most accessible means available in the country. For example, the most common credit cards (such as Visa and Mastercard, for example) are accepted on practically all online platforms in Chile and Latin American countries. Beyond that, some accept bank transfers and other virtual platforms (such as AstroPay, Neteller, Skrill, Webpay and PayPal, among others) or even cryptocurrencies (such as Bitcoin, Ethereum and Litecoin) for both deposit and withdrawal of funds. In turn, the time for the withdrawal of funds is also something that players take into consideration.
In-Play and Live Betting
The vast majority of online sports betting houses currently offer the possibility of making live bets, in recognized In-Play and Live Betting modalities. Thus, bettors can play on a sporting event (such as football, basketball or tennis matches, among other sports) while they are in development. It is important to know that, in this modality, the odds vary as the event progresses. For example, with the results during a match. In this sense, users usually rely on statistics, a fundamental part (the vast majority of platforms have a section with live updates).